Large Loss Command Center
LR
GHL · Referral - Attorney

Craig Villanueva

Farmers · 50 Desert Springs, Las Vegas, NV 89101

Executive ReviewEvery action listed here requires human approval before it may fire. AI recommendation is preserved separately from the human decision.

Actions gated by executive review

  • Accept a large-loss claim
  • Decline a potentially qualified large-loss claim
  • Refer a claim
  • Send final disposition to HighLevel
  • Move opportunity to a closed stage
  • Trigger engagement workflow
  • Trigger decline workflow
  • Schedule outbound AI follow-up
  • Create active claim record

AI recommendation vs human decision

Kept separate for auditability.

AI recommendation (preserved)
Refer Out
Score: 54/100
Human final (proposed)
Not yet decided
Approver: —

Structured review fields

Required at approval time.

Reviewer
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Review date
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Final disposition
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Primary reasons
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Conditions
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Missing information
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Conflicts
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Override reason
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Approval status
—
Next action
—
Follow-up date
—